Support
Questions & answers.
The most common questions about the planner, its formats, and how it’s delivered. Purchasing opens on Etsy soon; if your question isn’t here, email us anytime.
Is the planner available to buy right now?
The planner is finished. It sells through Etsy, and those listings are being set up now, so the Shop shows accurate product details with an "Etsy Listing Coming Soon" note until they go live. Join the launch list on the Shop page to hear the moment purchasing opens.
What formats does it come in, and what do they cost?
Three individual editions at $15 each -- Printable (print and handwrite), Fillable Digital (type into interactive fields), and Digital Annotation (write with a stylus in Goodnotes or a similar app). The Complete Bundle includes all three for $35, which is the best value: buying the editions separately would cost $45, so the bundle saves you $10. That's regular value pricing, not a sale.
How is the Complete Bundle delivered?
The Complete Bundle is one purchase, delivered as three ZIP files (Part 1, Part 2, and Part 3) only because of marketplace file-size limits. Download all three parts to receive the complete bundle -- together they contain all three editions plus the START HERE guide, Printing and Digital Use Instructions, and Personal Use License. The three parts are one product, not three separate purchases.
What grades is it built for?
Grades 6–12 -- middle and high school students, independent learners, and students who plan with a parent, caregiver, or accountability partner.
How are the files delivered, and what software do I need?
Every edition is a digital PDF delivered through Etsy after purchase -- nothing is shipped. Printable works with any printer. Fillable Digital is best in the free Adobe Acrobat Reader or another PDF form reader. Digital Annotation is made for Goodnotes and similar annotation apps, using a stylus.
What's your policy on digital products and refunds?
Because the planner is an instant digital download, sales are final -- please choose your format carefully (or pick the Complete Bundle for all three). Each purchase is licensed for personal use within one household; full details are on the Terms page.
Do I need an account to use the Learning Library?
No -- the Learning Library is free, public, and doesn't require an account or login.
Email kimberly@myvirtualschoolplanner.com and we’ll get back to you within a couple of days.